Last updated: August 31, 2026
Local Detours (“we”, “our”, “us”), localdetours.ca, are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase an itinerary, or interact with our services.
1. Information We Collect
We collect the following types of information:
a. Information you provide directly
- Name
- Email address
- Payment information (processed securely through third‑party providers such as Stripe)
- Any information you submit through forms, surveys, or email communication
b. Automatically collected information
When you visit our website, we may automatically collect:
- IP address
- Device type and browser
- Pages visited and time spent
- General location (city/region)
- Cookies and similar tracking technologies
We use this data to improve website performance, understand user behavior, and enhance your experience.
2. How We Use Your Information
We use your information to:
- Process purchases and deliver itineraries
- Send order confirmations, receipts, and itinerary links
- Provide customer support
- Improve our website and services
- Send optional marketing emails (only if you opt in)
- Maintain security and prevent fraud
We do not sell your personal information.
3. Payment Processing
All payments are handled by the trusted third‑party provider, Stripe.
We do not store or have access to your full credit card details.
Please refer to Stripe’s privacy policy for details on how they handle payment information.
4. Email Communication
We may send:
- Purchase confirmations
- Itinerary delivery emails
- Customer support responses
- Optional newsletters or promotional content (only if you subscribe)
You can unsubscribe at any time.
5. Sharing Your Information
We only share your information with:
- Service providers who help operate our business (e.g., payment processors, email platforms)
- Legal authorities if required by law
We do not share your information with advertisers or unrelated third parties.
6. Cookies & Tracking
We use cookies to:
- Improve website functionality
- Analyze traffic
- Remember your preferences
You can disable cookies in your browser settings, but some features may not work properly.
7. Data Storage & Security
We take reasonable steps to protect your information, including:
- Secure servers
- Encrypted payment processing
- Limited access to personal data
However, no online system is 100% secure, and we cannot guarantee absolute protection.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold
- Request corrections
- Request deletion
- Opt out of marketing
- Withdraw consent
To make a request, contact us.
9. Children’s Privacy
Local Detours does not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us.
